Alliance Palace Batumi has officially partnered with Hoteza, integrating its cutting-edge Guest App to deliver a seamless, personalised experience for modern travellers. The collaboration marks a significant step in the digital transformation of Batumi’s luxury hospitality landscape, blending intuitive technology with the city’s rich cultural and culinary heritage.
A New Era of Guest-Centric Hospitality
Located in the heart of Batumi, Alliance Palace is known for its striking architecture, panoramic sea views, and proximity to the city’s vibrant promenade. With the implementation of the Hoteza Guest App, the hotel now offers guests a fully digitalised stay, where convenience and customisation are just a tap away.
Through the app, guests can:
- Book spa treatments and relaxing massages
- Request services such as room cleaning, taxi bookings, or wake-up calls
- Access hotel information, restaurant menus, and service details instantly
- Explore Georgian culture by booking wine degustations and curated local experiences
“We’re proud to welcome Alliance Palace Batumi to the Hoteza family,” said a spokesperson from Hoteza. “This partnership reflects our shared commitment to enhancing guest satisfaction through smart, scalable solutions.”
Bridging Tradition and Innovation
Batumi, often referred to as the “land of wine and sea breezes,” has emerged as a dynamic destination for both leisure and business travellers. The integration of Hoteza’s technology allows Alliance Palace to offer a hospitality experience that is not only luxurious but also efficient, responsive, and culturally immersive.
Guests can now enjoy the richness of Georgian wines, indulge in wellness rituals, and navigate their stay with ease, all from their mobile devices. The app also supports multi-language functionality, ensuring accessibility for international visitors.
Operational Efficiency Meets Elevated Service
Beyond guest-facing features, the Hoteza Guest App streamlines hotel operations by automating service requests, reducing response times, and enabling real-time updates across departments. This results in:
- Faster service delivery
- Improved staff coordination
- Higher guest satisfaction scores
- Reduced operational costs
The partnership positions Alliance Palace Batumi as a forward-thinking property in a region increasingly recognised for its hospitality innovation.
A Model for Regional Growth
As Georgia continues to attract global travellers, especially those seeking authentic experiences in emerging destinations, the Alliance Palace–Hoteza collaboration sets a benchmark for tech-integrated luxury. It also signals a broader trend in the region toward digitally enhanced guest journeys, where convenience, culture, and comfort converge.
Subscribe to our newsletter below