Bio

With over 20 years of experience in the luxury hospitality industry. My career journey has been marked by a progressive track record in managing both housekeeping and rooms division operations, showcasing my versatility and leadership in the field.

In my career, I served as Senior Director of Housekeeping where I oversaw ten properties, and played a pivotal role in shaping global housekeeping strategies and leading regional initiatives. My experience extends beyond housekeeping; I have effectively led rooms divisions and front office operations, demonstrating my comprehensive understanding of hotel management. In particular, I have successfully stepped into the role of Rooms Division leader, Front office leader, where I oversaw the seamless integration of front office and housekeeping functions, ensuring a cohesive guest experience.

My expertise includes strategic planning, managing capital improvement projects, and utilizing advanced property management systems. I am adept at developing business strategies, negotiating high-stakes projects, and fostering a culture of excellence and inclusivity within my teams.

I am passionate to explore opportunities to contribute to exceptional hospitality experiences and to drive operational excellence and elevate guest satisfaction.