Bio

As Global Lead for Travel & Leisure, James ensures potential & existing Stripe customers benefit from improved customer experiences, innovate faster & build more productive operations.

Prior to Stripe, James had 15 years of travel industry experience, including founding & exiting mentoring & peer-to-peer platform start-up, Otolo, and working across the travel industry including hotels, property management, tech, and advising start-ups & Private Equity.

James is a regular passionate speaker in travel, having spoken at Websummit, Phocuswright, Travolution, Mews Unfold, Arival, HEDNA, and many industry webinars and podcasts. His previous industry experience includes Hostmaker, as COO of the short stay property management company that launched Marriott Homes & Villas, plus leading commercial and strategy teams for hotel chains (IHG) and traveltech (Travelport). James is also kept busy as a father of 2 and based in Wimbledon in the UK.