Good to catch up yesterday Charles. Looking forward to working with you on this event.

Topic: Enhancing Guest Experience through Personalization with Dynamic Inventory Brief Overview: This session will dive into how dynamic inventory redefines hotel room sales by breaking free from rigid category structures. Instead of selling rooms as generic “Standard” or “Deluxe,” dynamic inventory allows hotels to position the same physical room in infinite ways, tailored to each guest's travel purpose and preferences. Whether highlighting a king bed for business travelers or a quiet, garden-facing view for a wellness retreat, this approach personalizes the booking experience while increasing revenue potential. Attendees will learn how leveraging dynamic inventory creates seamless personalization, streamlines operations with AI-driven automation, and transforms the guest experience. Key Takeaways: Understand the drawbacks of standardized room categories and their impact on guest satisfaction. Learn how dynamic inventory allows a single physical room to be sold differently, tailored to travel profiles and booking preferences. See how personalization enhances transparency and trust at booking, reducing disappointment and boosting loyalty. Explore AI-powered automation’s role in optimizing room assignments and streamlining operations for cost savings. Discover proven results from properties implementing dynamic inventory, highlighting revenue growth and superior guest experiences.

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